O'Loughlin's Medical Pharmacy was opened in 1995 and is a trusted part of the St Ives community. The pharmacy has won countless awards including NSW Small Business Awards for 7 years in a row and most recently, the 2015 Australian Small Business Award for excellence in customer service.

Brendan and the team at O'Loughlin's Medical Pharmacy are passionate about maximising their patien't healthcare and providing the highest level of professional and personalised service.  O'Loughlin's Medical Pharmacy has been quality-assured under the Pharmacy Guild of Australia's Quality Care Pharmacy Program (QCPP) which has been endorsed by the Commonwealth Department of Health.  This offers peace of mind that you will get professional care from a pharmacy which has met the highest professional, practice and business standards required by the QCPP.

O'Loughlin's Medical Pharmacy proudly supports the local primary schools and local charities with donations.  The team at O'Loughlin's Medical Pharmacy make their customers feel as though they are part of the family with their friendly and professional service and advice. For great value service come in and visit the team at O'Loughlin's Medical Pharmacy today!

We take the combination of health and care seriously … really seriously. Because when we do this, we ensure that our patients get the best results from our healthcare products and services.

The health of individuals and the care of their families is paramount to us. It is why our business exists. And to help provide the best health outcomes, we need to listen very carefully to people before we act. Only when we truly understand what is being asked for, can we recommend the appropriate care.

Caring for our staff

The same attitude towards health and care extends to our staff members. Pharmacists, their assistants and others team members must have the opportunity to be healthy. This health and wellbeing comes from balance in their lives both at work and away from work.

We also know that providing great care comes from knowledge and confidence. We want all our customers to experience the best possible care when they interact with our businesses. To ensure this, we invest the time and resources to develop our people. Be it with regular internal training, development opportunities in one of our businesses or supporting external development opportunities for our health professionals.

Teamwork

True health care is a team game. We understand our role in the provision of effective medicines to patients following diagnosis from other health care professionals. We respect the role of these health professions – prescribers and recommender – and always encourage maximum dialogue with them.

We are also committed to disease prevention. This necessitates an understanding of diet and nutrition and appropriate supplementation as required. Our products and services are evidence-based, respecting the role of both traditional experience and new sciences as the basis for these recommendations.

Business excellence

We never lose sight of the fact providing professional health and care is a business. The successful operation of this business requires respect for all partners including manufacturers, wholesalers, suppliers and industry bodies. The profit derived by our business is used in two ways. Firstly, it allows us to be highly innovative – constantly striving for new and better ways to service our patients and their families. Secondly, these profits provide a fair return to those who have invested their livelihoods in making our businesses happen.

Caring for our local communities

Finally, we passionately believe in the health and care of the local communities in which we operate. Our services and products help the individuals that make up these communities – and our businesses support these local people.

It is this commitment to the health and care of individuals that is the foundation of the reason for O'Loughlin's Medical Pharmacy.

Level 2, Shop 126 (next to Medical Centre), St Ives Shopping Village, 166 Mona Vale Road, St Ives, NSW, 2075